Hi, I'm Christian.

I build the AI.
You get your
afternoons back.

Q: Are we locked into a specific AI vendor?

thelo builds with whatever tool fits your environment best, not a single vendor's stack, so you're not stuck if the AI landscape shifts or a provider changes terms.

Q: Is there a contract, or can we cancel?

No — it's month-to-month from day one, with no multi-year lock-in.

Q: What if my problem isn't one of the ones you show?

That's the normal case. The two engagements on the site show how thelo works, not a list of what it builds. Every engagement starts by mapping how the work actually runs, and the build comes out of that — most of them don't look like anything on the page.

AI built around how your business actually works — not the other way around. I map your workflow, find where the time goes, and build the system that takes it back.

3 minutes · reply in one business day

Inbound call · 0:23

Caller: Hi, is anyone able to quote a fence install?

thelo agent: Sure — I can get that started. What's the property size?

Booked · Tue 2:30pm

ai_receptionist.session

What scoping looks like

First I find where the time goes. Then I build to your requirements.

Two real engagements. Neither ended where it started.

Cafe Hospitality · Port Melbourne

Came to me about: Calls going unanswered, because nobody had time to pick up during service. And ordering was all over the shop.
What I found: Reservations were taken down by hand. Every supplier order was done manually too, so orders were inconsistent week to week and stock came in over or under.
Solution: An AI receptionist that books tables and answers questions and business enquiries. And an ordering agent that orders the full supply list for the business.
What they got in return: More bookings, less time on the boring stuff, and more time on the food and coffee.

supplier_order.session

stafffull cream 6, skim 2, oat 1

thelo agentLogged. Order goes out Wed 9:00am.

Wed 9:00Order sent to supplier · full cream 18, skim 8, oat 4

status✓ Confirmation texted to 3 staff · nobody touched it

Commercial builder Construction · St Kilda

Came to me about: Checking trade quotes against the tender.
What I found: A leak one step earlier: the director couldn't see where procurement stood. Which trades had been booked and which hadn't, what was in the works, and whether the project was on budget.
Solution: A one-page summary emailed every Monday before the meeting: trades engaged, trades still to be engaged, what's behind, and budget against target.
What they got in return: Time to focus on the business, deadlines met, and a procurement report in the inbox every Monday.

procurement_summary · Mon 7:00am

todirector@ · via Outlook

status14 trades engaged · 7 still to engage · 2 behind programme

budgetUnder target overall · joinery over, flagged

status✓ Sent before the 9:00 meeting · no one opened the spreadsheet

Most builds don't look like either of these. The bottleneck decides what gets built, not a menu.

Tick what's slowing you down →

Results

92%of calls now answered live

Phone receptionist · Website + chat · Supplier ordering

“Christian didn't just fix the phone. The website answers what people used to ring up and ask, and the weekly milk order goes out without anyone touching it. Three things I used to do myself.”

Paul Stann

Cafe owner

How it works

A defined process, not an open-ended engagement.

Five steps, same order, every time — so you know exactly what happens after you send your business check.

Review

I personally read every business check within one business day — no bot triage, no sales team hand-off.

Scope

I map how the work actually moves today, find where the time goes, then tell you what I'd build for it — and what I wouldn't.

Build

I build against your real data and rules, not a generic template, and share progress as I go.

Deploy

I connect it to your systems and test it against real scenarios before it goes live.

Support

I monitor performance and stay available — you're never handed a system and left to figure it out.

FAQ

Answers to what comes up before someone signs.

What if my problem isn't one of the ones you show?

That's the normal case. The two jobs above show how I work, not a list of what I build — most of what I've built doesn't look like either of them. Tell me what's slowing your team down on the free business check and I'll tell you honestly whether it's a fit.

How long does a build actually take?

It depends on what we find. A single common build, like answering calls or website questions, usually goes from kickoff to live in 3-5 days. Bigger or more custom builds get a timeline in the scope, before you commit to anything. See the full breakdown →

Who owns the AI once it's built?

You do. The agent, its configuration, and any transcripts or data it generates belong to your business — I don't lock you into my infrastructure to keep it running.

Are we locked into a specific AI vendor?

I build with whatever tool fits your environment best, not a single vendor's stack — so you're not stuck if the AI landscape shifts or a provider changes terms.

What happens if it gets something wrong?

Every build includes handoff rules for anything outside its scope, so it defers to a human rather than guessing. I also review flagged conversations monthly and retrain as needed.

Is there a contract, or can we cancel?

No — it's month-to-month from day one. No multi-year lock-in.

Do you integrate with our existing tools?

Yes — calendars, CRMs, phone systems, and job/quoting software are all part of the standard build. I'll confirm compatibility with your specific stack once I follow up on your business check.